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After a storm, especially one as severe as Hurricane Matthew, it is normal to feel overwhelmed. As you survey the damage, and begin evaluating what needs to be done, you may feel disheartened or discouraged. Often, just at the right time, a friendly roofer shows up on your doorstep and offers to help you repair or replace your roof. Although it may seem like a kind and generous offer, you should stop and consider who this person is and whether or not their business is legitimate and credible. Could this person be a storm chaser?
With all of the damage and destruction following in the wake of Hurricane Matthew, the Better Business Bureau has issued a warning to home and business owners in the affected areas in South Carolina about “storm chaser” roofing scams. Be cautious and aware. Don’t be taken advantage of. Here’s what you should know about storm chasers.If your home was affected by Hurricane Matthew or another recent storm and you’re in need of roof repairs, here are some things you should be aware of before hiring a roofing contractor.
A storm chaser, in this context, is an individual or company that follows bad weather around the country and, after the storm has cleared, goes in to affected areas to solicit work from unsuspecting home and business owners.
Storm chasers are typically from out of town. While this does not necessarily make them untrustworthy, it does make it more difficult to verify who they are, the validity of their business and the integrity of their work.
Are they licensed, insured and bonded? Do they have a good reputation? Have they traveled state to state leaving behind a trail of unhappy customers? While some storm chasers may be good, hardworking people, others could use the fact that you have just suffered a loss to take advantage of your vulnerability.
Some common complaints about storm chasers are that they will offer a reduced rate on roof repairs or replacements, but do sub-par work. Their offer may seem like a great deal in an already stressful time, but their quality of work is lacking, leading to more problems down the road. when you try to contact them about a problem with your roof after payment, you can't reach them.
To avoid falling for this, you should thoroughly research the credibility of anyone who just shows up and offers to help. Check their credentials and look into work they have previously completed if possible. Verify that they are properly licensed, insured and bonded. Are they BBB accredited? What is their rating?
Even if all of these things seem to check out, understand that it is nearly impossible to know for sure. Documents can be counterfeit and references can be faked.
The only real way to be confident knowing exactly who is working on your home is to hire a local company that has been proven trustworthy. By choosing a reputable local company, if you have problems with the job, they are more accessible and available to help. They are also more likely to stand behind their craftsmanship to maintain the integrity and name of their business. The likelihood of having a personal relationship with a roofing supervisor is greatly increased when you choose a local company that you know you can trust.
Don't get scammed. Get the truth about storm chasers and work with a company you can trust. For all of your roofing needs, count on the experts at Clyde Nettles Roofing & Painting in Columbia, SC. Contact us today if you have questions, would like more information or to schedule an appointment.